7b7778 Privacy Policy
This policy clearly describes how your personal information is collected, stored, and used. We keep your information secure through SSL encryption and strict security measures.
1. Introduction and Scope
7b7778 (hereinafter referred to as "we", "us", or "the platform") operates a trusted online casino and sports betting service for players in Bangladesh. This privacy policy sets out how we collect, process, store, and protect the information of users of our website (7b7778.lat).
By registering on our platform or using any of our services, you agree to the terms of this privacy policy. If you have any objection to any part of this policy, please contact us or stop using the platform.
This policy should be read together with our Terms and Conditions and Responsible Gaming policy. The three documents together form the complete legal framework governing your relationship with 7b7778.
2. Information We Collect
7b7778 collects only the information that is necessary to provide our services, manage accounts, and ensure security. We collect the following categories of information:
2.1 Registration and Identity Information
- Full name and date of birth
- Email address
- Preferred username
- Password (stored in encrypted form)
- Documents required for age verification (national ID card or passport — only where applicable)
2.2 Financial Transaction Information
- bKash, Nagad, or Rocket account number (partial, for transaction verification)
- Deposit and withdrawal history
- Transaction amounts and timestamps
- Balance and bonus usage information
2.3 Usage and Technical Information
- IP address and approximate geographic location
- Device type, operating system, and browser used
- Login time, session duration, and inactivity data
- Game history and betting patterns
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
- Summary of live chat messages (for quality control purposes)
- Records of communication with us via email
- Details of complaints and support requests
3. Purpose of Using Information
7b7778 uses the information you provide for the following legitimate purposes. We never sell your information for unnecessary purposes or for the commercial interests of third parties.
- Account management: Creating, verifying, and maintaining your account.
- Service delivery: Running gaming, betting, deposit, and withdrawal services without interruption.
- Age verification: Ensuring that only users aged 21 or above can use the platform.
- Security and fraud prevention: Detecting and preventing unauthorized access to accounts and fraudulent activity.
- Financial transactions: Accurately processing deposits, withdrawals, and bonuses.
- Responsible gaming: Helping to identify excessive gambling risks and take protective measures.
- Customer support: Resolving your issues quickly and effectively.
- Legal compliance: Adhering to applicable laws and regulatory guidelines.
- Platform improvement: Analyzing user experience to improve the quality of our services.
4. Information Sharing and Third Parties
We are committed to protecting your privacy. We do not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Partners
Our game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) and payment processors may receive the minimum information necessary to operate the services. They all operate under strict confidentiality agreements.
4.2 Legal Obligations
If providing information is required under a court order, government directive, or applicable law, 7b7778 may provide the necessary information to the relevant authorities.
4.3 Fraud Prevention
To prevent fraudulent activity or money laundering, limited information may be verified with industry-standard verification agencies.
4.4 Business Transfers
In the event of a merger, acquisition, or business restructuring, user information may be transferred. In such cases, we will endeavor to notify users in advance.
5. Cookies and Similar Technologies
7b7778 uses cookies and similar technologies to ensure platform functionality and improve your experience.
5.1 Essential Cookies
These cookies are necessary for the basic operation of the platform — such as maintaining login sessions, storing security tokens, and remembering user preferences. Without them, the platform cannot function properly.
5.2 Functional Cookies
These cookies store your preferred language, display settings, and other personalized preferences, so you do not have to configure settings each time you visit.
5.3 Analytics Cookies
To analyze platform usage and improve service quality, we collect anonymous usage statistics. This information is processed without personal identification.
Most browsers allow you to control or delete cookies. However, disabling essential cookies may cause some features of the platform to stop working properly.
6. Data Security Measures
7b7778 has implemented industry-standard technical and organizational measures to ensure the security of your information.
- SSL encryption: All data transfers between our platform and your device are secured with high-grade SSL encryption.
- Password hashing: Your password is never stored as plain text — industry-standard hashing algorithms are used.
- Access controls: Only authorized staff can access your information, and only to the extent necessary.
- Regular security reviews: Our systems undergo regular security testing.
- Financial transaction security: bKash, Nagad, and Rocket payment processing follows their own highest-level security protocols.
- Server protection: Our servers are operated with firewalls, intrusion detection systems, and regular backup procedures.
However, data transfers over the internet are not entirely risk-free. We take every possible precaution, but we cannot guarantee complete security. It is important that you use a strong password and do not share it with others.
7. Data Retention Period
We retain your information only for as long as it is necessary to provide our services, meet legal obligations, and serve legitimate business purposes.
7.1 Active Accounts
All necessary information is retained while your account remains active. This is essential for uninterrupted service delivery.
7.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period as required by legal obligations, dispute resolution, and financial record-keeping.
7.3 Transaction Records
Financial transaction records are retained for the period specified under applicable law. After that period, the data is securely deleted or anonymized.
8. Your Rights
As a registered user of 7b7778, you have the following rights. Contact us to exercise these rights.
- Right of access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of any inaccuracies in your personal information.
- Right to erasure: In certain circumstances you may request deletion of your information, though this may be limited where legal obligations apply.
- Right to object to processing: In certain cases you may object to the processing of your information.
- Right to data portability: You may request your provided information in a commonly usable format.
- Right to withdraw consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.
9. Protection of Minors
7b7778 strictly provides services only to users aged 21 or above. We do not knowingly collect information from minors.
At registration you are required to provide your date of birth and declare that you are over 21 years of age. If we suspect that any user is a minor, we will immediately suspend that account and delete the associated information.
If you are aware of any minor using our platform, please notify our support team immediately.
10. Changes to This Policy
7b7778 reserves the right to update this privacy policy at any time. If any significant changes are made, we will inform you in the following ways:
- By updating the date on this page
- By displaying a notification when you log in to the platform
- By sending a message to your registered email address (for significant changes)
Continued use of the platform after any changes will be considered as your agreement to the updated policy. We recommend reviewing this page regularly.
11. Contact Us
If you have any questions or concerns about this privacy policy, please contact us through any of the options below. Our team is always ready to assist you in Bengali.
For more information, read our About Us, Terms and Conditions, and Responsible Gaming pages.